All in stock items will be shipped 2 - 3 days after order is received. All items out of stock, custom made, monogrammed or special order items shipping will take longer. Notification with your ship date and tracking information will be sent once products are actually shipped.
Your Perfect Dorm is not responsible for items that are shipped to an incorrect address that was provided by customer.
All shipping and processing charges are non-refundable and we cannot ship to P.O. Boxes. We can ship directly to University Mailrooms for students to pickup.
If Shipping to Alaska or Hawaii or Internationally, please contact us for the best shipping rate options.
Most all of our rugs are drop shipped directly from our Vendors. Delivery time can be up to 3 weeks. Rugs are non-returnable, non-refundable unless defective or damaged.
RETURNS & EXCHANGES:
Your Perfect Dorm cannot accept returns on custom made or special order items including bed skirts, headboards, personalized/monogrammed item, curtains or any items damaged through normal wear and tear. As stated above, all rugs are non-returnable unless visible damage or defect is shown.
Sale Items are always FINAL SALE and not eligible for return or store credit.
Returns or exchangesnon all other applicable items will be accepted if received in 30 days of receipt. To be eligible for return or exchange, items must be unused and in same condition that you received. Please use original packaging if possible.
Please call to notify before any return is shipped.
You will be responsible for paying for your own shipping costs for returning your item.